FAQ
How much is shipping?
Please see our shipping policy linked at the bottom of the webpage.
Do you ship internationally?
We hope to ship fully internationally very soon! But ship to a number of locations (see our delivery info)
Do I have to pay customs or taxes on arrival?
Countries in the United Kingdom, Guernsey and Isle of Man do not incur extra customs or taxes. They are included in the item cost.
Jersey customers will incur their standard VAT on arrival of the item, it is not included in the item cost.
EU and US customers may be asked to pay customs or tax on arrival.
Do you accept returns and exchanges?
Yes we do, within a 14 day period. As long as the item is in the same condition as sent out, unworn, no stains and all labels attached. To start a return contact info@smezstudios.com.
How should I look after my garment?
Please check the label for washing instructions on the label inside your garment. The Maeva top is made of a delicate stretch fabric, should be washed inside out on a cold wash. Wipe clean the outside of the garment. To get rid of creases iron inside out or place a cloth on top of the garment and iron over this.