FAQ

How much is shipping?

Please see our shipping policy linked at the bottom of the webpage.

 

Do you ship internationally?

At this time we ship to the EU, United Kingdom, Isle of Man, Guernsey and Jersey and the United States. We hope to ship internationally very soon!

 

Do I have to pay customs or taxes on arrival?

Countries in the United Kingdom, Guernsey and Isle of Man do not incur extra customs or taxes. They are included in the item cost.

Jersey customers will incur their standard VAT on arrival of the item, it is not included in the item cost.

At current, customers in the EU do not incur extra customs or taxes on arrival, these are paid for you, and included in your order. We do ask you keep your order under $150 inclusive of delivery costs otherwise you will be liable for extra customs and taxes on arrival. 

 

Do you accept returns and exchanges?

Yes we do, within a 14 day period. As long as the item is in the same condition as sent out, unworn, no stains and all labels attached. To start a return contact info@smezstudios.com.

 

How should I look after my garment?

Please check the label for washing instructions on the label inside your garment. The Maeva top is made of a delicate stretch fabric, should be washed inside out on a cold wash. Wipe clean the outside of the garment.